Commercial cleaning

What affects the cost of commercial cleaning in Melbourne?

There's no single price for commercial cleaning, because no two workplaces need the same work. A quote is really a list of tasks, how often each one is done and when. Change any of those and the price changes. Here's what goes into a quote, and how to compare quotes fairly.

By Osso Cleaning · Updated · 4 min read

Open-plan office with rows of desks

In short

  • The biggest cost drivers are the size of the site, how often it's cleaned and how long each visit takes.
  • Kitchens, bathrooms, hard floors and busy public areas take more time than open desk space.
  • The fairest way to compare quotes is against the same written list of tasks and frequencies.
  • At Osso, most small and medium workplaces are $77–$120 per clean including GST, and larger sites start from $120.

Why cleaners quote per site, not per hour

An hourly rate on its own tells you very little. A cleaner who charges less per hour but takes twice as long costs more, and a quote built on a low hourly rate may simply plan fewer tasks. What you're really paying for is a set of tasks done to a standard, on a schedule.

That's why most commercial cleaners visit the site before they quote. They need to see the floor area, count the bathrooms, check the floor types and understand when the building is empty. At Osso the site visit and the quote are free, and the quote comes with a written plan listing every task.

Commercial cleaning prices at Osso

We price per site, not per hour. Most small and medium workplaces are $77–$120 per clean, including GST, and larger sites start from $120. That covers offices, clinics, childcare centres, gyms, shops and warehouses.

The exact price depends on the size of the space, how often it's cleaned and what's in your written plan, and we confirm it after a free site visit. See commercial cleaning prices.

The main things that change the price

FactorWhy it matters
Floor area and layoutMore space, more rooms and more stairs take longer to clean.
How often you cleanFrequent visits keep each one shorter. A weekly clean has more build-up to deal with.
Kitchens and bathroomsWet areas take the most time per square metre: sinks, fridges, toilets, basins and floors.
Floor typesCarpet is vacuumed, hard floors are swept and mopped, and some hard floors need machine scrubbing.
Foot traffic and visitorsReception areas, clinics and shops get dirtier faster than a quiet back office.
Timing and accessEarly-morning, after-hours or weekend cleans, keys, alarm codes and lift access all need planning.
ConsumablesToilet paper, hand soap, paper towel and bin liners can be supplied by you or by the cleaner.
Periodic extrasCarpet steam cleaning, tile and grout, pressure cleaning and high dusting are usually priced separately.

How frequency changes the maths

Cleaning more often doesn't simply multiply the cost by the number of visits. When an office is cleaned every working day, each visit mostly resets the day's use: bins, kitchen, bathrooms and a vacuum of the busy areas. When the same office is cleaned once a week, there's a week of grime to deal with, so the single visit is longer.

Most plans mix frequencies. Bathrooms and kitchens might be done every visit, desks and glass weekly, and high dusting monthly. That keeps the price down without letting any area slide. Our guide to how often an office should be cleaned has a simple way to work out the right mix.

What a written quote should include

  • Every area included, from reception to the car park if it's in scope.
  • The tasks in each area, and how often each one is done.
  • The days and the time window for cleaning.
  • Who supplies consumables, and which products are used.
  • Periodic work, such as carpet steam cleaning, and how often it's scheduled.
  • How quality is checked and how missed tasks are put right.
  • What isn't included, so there are no surprises later.

How to compare quotes fairly

  1. Give every cleaner the same scope, or ask each one for a task list you can compare side by side.
  2. Check what's excluded. A cheaper quote often leaves out kitchens, glass or consumables.
  3. Ask who actually does the work, and whether it's the same people each visit.
  4. Ask how problems are reported and fixed, and how quickly.
  5. Compare the total cost for the whole scope, not the hourly rate.
  6. Be wary of a quote far below the others. It usually means fewer hours on site than the job needs.

Our 12 questions to ask before hiring a commercial cleaner cover the rest of what to check.

Ways to keep the cost down without cutting corners

  • Match the frequency to each area instead of cleaning everything every visit.
  • Keep a clear-desk habit, so desks can be wiped quickly without moving paperwork.
  • Ask staff to rinse their own cups and load the dishwasher.
  • Put entry mats at every door. Less dirt comes inside, so floors take less time.
  • Bundle periodic jobs, such as carpet and tile cleaning, into one visit.
  • Review the plan after the first month and drop anything that isn't needed.

Questions about this guide

Is it cheaper to pay a cleaner by the hour?

Not necessarily. What matters is the total cost for the tasks you need. An hourly rate only makes sense next to an agreed task list and a realistic time estimate.

Do cleaners charge more for after-hours work?

Some do, because of access, security and staff availability. Ask whether the time window changes the price, and get the answer in writing.

Should consumables be included in the quote?

Either can work. If the cleaner supplies them, ask which products and how refills are tracked. If you supply them, agree who checks stock and orders more.

What does an Osso quote include?

A written plan listing every area, task and how often it's done, plus the price. The site visit and quote are free, and new commercial clients get their first regular clean free.

Related services

The services this guide relates to. All services

  • Open-plan office with rows of desks

    Office cleaning

    Desks, kitchens, bathrooms, meeting rooms and floors, cleaned to a checklist you've approved.

    See office cleaning
  • Retail store with wooden shelving and displays

    Retail & showroom cleaning

    Floors, glass and displays ready before your doors open.

    See retail cleaning
  • Dental treatment room with a patient chair

    Medical & dental clinic cleaning

    Waiting rooms, consult rooms and bathrooms, with extra care on high-touch surfaces.

    See clinic cleaning
  • Empty warehouse with a polished concrete floor

    Warehouse & industrial site cleaning

    Site offices, lunchrooms, amenities and hard floors.

    See warehouse cleaning

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