Privacy policy
How we collect, use and look after the personal information you share with us.
Who we are
Osso Cleaning (ABN 35 272 406 460) provides commercial and office cleaning in Melbourne, Victoria. In this policy, "we", "us" and "our" mean Osso Cleaning.
What we collect
When you request a quote or contact us, we collect the details you give us:
- your name, phone number and email address
- your suburb and the type of workplace
- anything else you include in your message
If we clean your site, we may also keep details needed to do the job, such as access instructions.
How we use it
We use your information to reply to you, arrange a site visit, prepare a quote and provide our cleaning services. We don't sell or rent your information, and we don't use it for unrelated marketing.
Who we share it with
We only share your information with services that help us run this website and our business, such as our website host, email provider and form service, and only as much as they need to do that work. We may also share it if the law requires us to.
How we keep it safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep it only for as long as we need it for the purposes above or as required by law.
Cookies
This website doesn't use advertising or tracking cookies.
Accessing or correcting your information
You can ask to see or correct the personal information we hold about you. Email us at hello@ossocleaning.com.au.
Questions and complaints
If you have a question or complaint about your privacy, contact us first and we'll respond as soon as we can. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Last updated: 30 September 2026