How long does carpet take to dry?
Usually a few hours, depending on the carpet, the weather and airflow. Opening windows or running a fan helps.
How often should carpets be steam cleaned?
Many carpet makers recommend a professional clean every 12 to 18 months. Homes with kids, pets or lots of foot traffic may need it more often.
Is steam cleaning safe for wool carpet?
Yes, when the products, heat and amount of water suit wool. We check the fibre first and adjust the method.
Do I need to move the furniture?
Please move small items. We can move light furniture where it's safe, and work around heavy pieces.
Are the products safe for kids and pets?
We use products made for carpet cleaning and rinse them out as we go. Keep kids and pets off the carpet until it's dry.
Can you steam clean carpets for an end of lease?
Yes. Book it on its own or with an end of lease clean, and we'll give you a receipt for your agent.
Can every stain be removed?
Most everyday stains lift, but some, like dye, bleach or burns, can be permanent. We'll tell you before we start.
Do you clean office carpet?
Yes, including carpet tiles. If you'd like your whole workplace cleaned regularly, we do office cleaning too.
How much does carpet steam cleaning cost in Melbourne?
We price the whole job, not per hour. Most homes are $120–$250 per clean, and larger homes start from $250, including GST. Your exact price depends on the rooms, the carpet and how much stain treatment is needed. We confirm it before any work starts, and the quote is free.
Is steam carpet cleaning worth it?
Usually, yes. It removes dirt a vacuum can't reach, freshens traffic lanes and can help carpet last longer. If your carpet is badly worn or damaged, we'll tell you honestly whether cleaning will make a difference.
Is it normal for carpet to feel damp after cleaning?
Yes, for a few hours. Carpet often looks dry before it's completely dry underneath. If it's still wet the next day, open windows or run a fan and let us know.
How long should I stay off the carpet?
Keep foot traffic light until it's dry, usually a few hours. If you need to walk on it, wear clean socks, and keep pets off until it's dry.