Wool, synthetic and shaggy rugs

Rug cleaning in Melbourne

Wool, synthetic and shaggy rugs, cleaned with a method that suits the fibre. We check the rug and test the colours before anything gets wet.

  • From $50 per rug
  • Owner-operated
  • Free quotes
  • Colour test firstSo dyes don't run.
  • Fringes done by handGently, not with a machine.
  • Cleaned at your placeMost rugs don't need to leave home.
Get a free quote

Why rugs need their own clean

A rug isn't just loose carpet. Many are woven or hand-knotted, some use natural dyes, and the backing can be cotton, jute or latex. Each reacts differently to water and cleaning products.

Rugs also sit in the busiest spots: under the dining table, in the hallway, beside the couch. Grit works down into the pile and wears the fibres, and spills soak through to the floor underneath.

That's why we check the fibre, the backing and the dyes first, then choose how much water and which products to use.

  • Fibre and dyes checked first
  • Fringes cleaned by hand
  • Honest advice if a rug needs a specialist
Rolled cream rug with a fringed edge

What's included

Rugs vary more than carpet, so every rug is checked before we choose how to clean it.

  • Before we clean

    • Fibre, backing and label checked
    • Colour test on a hidden corner
    • Stains and wear pointed out
    • Price confirmed before any work
  • The clean

    • Dry dirt and grit vacuumed out
    • Spots and stains pre-treated
    • Cleaned with a method that suits the fibre
    • Fringes cleaned by hand
  • After the clean

    • Pile groomed so it dries evenly
    • Drying tips for your room
    • Furniture put back
    • Any marks that didn't lift pointed out

Rug cleaning prices

We price the whole job, not per hour, so you know what it costs before we start.

  • Small and medium rugs

    $50–$100

    per rug, for most rugs

  • Larger rugs

    From $100

    per rug

Prices include GST. Your exact price depends on the size of the rug, the fibre and any stains. We confirm it before any work starts, and the quote is free.

Rugs we clean

Every rug gets checked before we choose how to clean it.

  • Wool rugs

    Hard-wearing and slow to soil, but sensitive to heat and harsh products. Cleaned gently, with less water.

  • Synthetic rugs

    Polypropylene, polyester and nylon rugs handle cleaning well and dry faster.

  • Shaggy and high-pile rugs

    Long pile hides grit, so they get a thorough dry vacuum before any cleaning.

  • Flatweaves and kilims

    Thin woven rugs where dye bleed is the main risk, so the colour test matters most.

  • Hand-knotted rugs

    Checked carefully first. Valuable or antique pieces are best washed by a specialist.

  • Silk and viscose

    Easily damaged by water. We'll look first and tell you honestly if it's not safe to clean on site.

Common rug problems

Rugs pick up the same stains as carpet, plus a few of their own. Here's what usually improves, and what might not.

Usually improve a lot

  • Food and drink spills
  • Mud and grit
  • Fresh pet accidents
  • Greasy traffic marks
  • Flattened pile
  • Dusty fringes

May not come out

  • Dye bleed from past cleaning
  • Old urine in the backing
  • Bleach spots
  • Burns
  • Brown marks on natural fibres
  • Worn or missing pile

Spilt something on a rug? Blot from the outside in with a clean white cloth. Don't scrub, and don't pour water on it: too much water can make some dyes run.

Rug cleaning, explained

What to know before you book, from fibre types to drying.

01

Why rugs are cleaned differently from carpet

Wall-to-wall carpet is fixed down and usually synthetic. Rugs are loose, often woven or hand-knotted, and can be wool, cotton, jute, silk or viscose, each with its own dyes and backing. That's why every rug gets its own check: the fibre, the backing, and a colour test before any water touches it.

02

Can wool rugs be steam cleaned?

Yes, carefully. Wool cleans well when the products are wool-friendly, the water isn't too hot and the rug isn't over-wet. Too much heat or a harsh cleaner can shrink wool, make dyes run or leave brown marks, so we test first and keep the moisture low.

03

What affects the price

Rugs are usually priced by size, and the fibre matters too: a synthetic rug is quicker to clean than a wool or hand-knotted one, and heavy stains or pet accidents take extra time. Small and medium rugs are usually $50–$100 each, including GST. Tell us the size and what the rug is made of, and you'll get a clear price before we start.

04

Drying and putting the rug back

Most rugs dry within a few hours to a day, depending on their thickness, the weather and airflow. Lifting a corner or running a fan speeds it up. Only put the rug back, and the furniture on it, once it's completely dry, because a damp rug can mark a timber floor.

05

When a rug needs a specialist

Silk, viscose (art silk) and valuable antique or hand-knotted rugs are best washed in a specialist rug workshop, where they can be fully washed and dried under control. If a rug isn't safe to clean on site, we'll say so before we start rather than risk it.

06

Looking after your rug

Vacuum it regularly, including the underside now and then, and turn it every six months or so to even out wear and sun fading. A rug pad stops it slipping and reduces wear. Blot spills from the outside in, and don't soak the rug or use strong household products on it.

How it works

  1. 01

    Send us a photo

    Tell us the size of the rug and what it's made of, if you know. A photo of the label helps.

  2. 02

    We check and test

    Fibre, backing and dyes checked, with a colour test on a hidden corner.

  3. 03

    We clean

    Dry dirt vacuumed out, spots pre-treated, then a clean that suits the rug. Fringes are done by hand.

  4. 04

    Let it dry

    Most rugs are dry within a few hours to a day, depending on thickness and airflow.

Good to know

  • Put the rug back only when it's completely dry, so the floor underneath stays dry too.
  • A rug pad underneath reduces wear and stops the rug slipping.
  • We need some clear floor space around the rug and a nearby power point.
  • Carpet in the same room? Carpet steam cleaning can be done on the same visit.

Why book Osso for your rugs

  • You deal with the owner

    The person who quotes your job is responsible for it. One direct number, no call centre.

  • Tested before it gets wet

    Every rug gets a colour test, so dyes don't run.

  • Honest advice

    If a rug is too delicate or valuable to clean on site, we'll tell you and suggest a specialist.

  • Police checked

    Everyone who cleans in your home holds a current police check.

Melbourne rug cleaning

Rug cleaning across Melbourne

We clean rugs in homes and rentals right across Melbourne. See every suburb we cover.

Get a free quote

Regions we cover

Somewhere else in Victoria? Call 0480 010 147 and we'll tell you straight away if we can help.

Rug cleaning questions

Can't find your answer? Call 0480 010 147.

Do you clean rugs at my place?

Yes, most rugs are cleaned where they are. We need some clear floor space and a nearby power point.

Can you clean wool rugs?

Yes. We check the fibre and test the colours first, then use gentle products and less water.

How long does a rug take to dry?

Usually a few hours to a day, depending on the rug's thickness, the weather and airflow.

Can you get pet urine out of a rug?

Fresh accidents usually come out well. Old urine can soak into the backing, so the smell may fade rather than go completely. We'll tell you what to expect before we start.

Can you clean silk or viscose rugs?

These fibres are easily damaged by water. We'll look at the rug first, and if it's not safe to clean on site, we'll tell you and suggest a specialist.

Do you take rugs away to clean?

No. We clean rugs at your place, so there's nothing to drop off or pick up. If a rug isn't suitable for cleaning on site, we'll tell you when we quote.

How much does rug cleaning cost in Melbourne?

We price the whole job, not per hour. Small and medium rugs are usually $50–$100 per rug, and larger rugs start from $100, including GST. Your exact price depends on the size of the rug, what it's made of and how much stain treatment it needs. We confirm it before any work starts, and the quote is free.

Is professional rug cleaning worth it?

For most rugs, yes. A professional clean lifts the grit that wears the fibres and treats stains without making dyes run. For an inexpensive synthetic rug, a good vacuum and spot cleaning may be enough, and we'll tell you so.

Can I steam clean a wool rug myself?

It's risky. Hire machines can over-wet wool and push dirt into the backing, and some household products make dyes run. If you do try, test a hidden corner first, use as little water as possible and let it dry fully.

Get a free rug cleaning quote

Tell us what needs cleaning and when. We'll get back to you with a quote.

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